Cookie Policy

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website operators.

Similar technologies covered by this policy include: - Local storage and session storage: browser-based storage mechanisms that persist data between page loads or sessions. - Pixel tags (web beacons): tiny invisible images embedded in pages or emails that record whether a page or email has been viewed. - Fingerprinting techniques: we do not use browser or device fingerprinting for tracking purposes.

We classify the cookies used on Plugantic into the following categories:

• Strictly necessary cookies: these are essential for the operation of the Service. They enable core functionality such as authentication, session management, security protections (CSRF tokens), and load balancing. Without these cookies, the Service cannot function properly. They cannot be disabled.
• Functional cookies: these remember your preferences and choices (such as language, locale, theme, and display settings) to provide a more personalized experience. They do not track your browsing activity on other websites.
• Analytics cookies: these help us understand how visitors interact with the Service by collecting aggregated, anonymized data about page views, feature usage, navigation patterns, and error rates. We use this data to identify usability issues and improve the platform.

We do not use advertising cookies, retargeting cookies, or social media tracking cookies of any kind.

Below is an overview of the cookies currently set by Plugantic:

• session_id: strictly necessary, maintains your authenticated session, expires when you close your browser or after 24 hours of inactivity.
• locale: functional, stores your preferred language (en/fr), expires after 1 year.
• theme: functional, stores your preferred display theme (light/dark), expires after 1 year.
• cookie_consent: strictly necessary, records your cookie preferences as set through our cookie banner, expires after 1 year.
• _analytics: analytics, anonymous session identifier for aggregated usage statistics, expires after 30 days.
• g_csrf_token: strictly necessary, set by Google Identity Services during Google Sign-In to protect against cross-site request forgery, session-scoped.
• g_state: strictly necessary, set by Google Identity Services to manage the sign-in state, session-scoped.

This list is reviewed and updated periodically. The exact cookies in use may change as we update the Service.

Some cookies may be set by trusted third-party service providers that help us operate and improve the Service. These providers are contractually bound to use cookies only for the purposes we specify.

Third-party cookies may be set by: - Google Identity Services: when you sign in with Google, cookies such as g_csrf_token and g_state are set by Google to manage the authentication flow securely. These cookies are governed by Google's Privacy Policy. - Analytics platforms: to collect aggregated, anonymized usage data that helps us understand how the Service is used. - Infrastructure providers: to monitor performance, manage load balancing, and detect errors. - Payment processors: to facilitate secure payment transactions and prevent fraud during checkout.

We regularly review our third-party providers to ensure they comply with applicable data protection regulations. Third-party cookies are subject to the respective provider's own cookie and privacy policies.

You have several options to control and manage cookies:

• Cookie banner: when you first visit Plugantic, a cookie banner allows you to accept or reject non-essential cookies. You can update your preferences at any time by clicking the cookie settings link in the footer.
• Browser settings: most modern browsers allow you to view, delete, and block cookies. You can also configure your browser to notify you when cookies are being set. Refer to your browser's help documentation for instructions.
• Device settings: on mobile devices, you may be able to control cookies through your device's privacy or browser settings.

Please note that disabling strictly necessary cookies will prevent certain parts of the Service from functioning correctly. Disabling analytics cookies will not affect your ability to use the Service but will limit our ability to improve it based on usage data.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable regulations, or changes to the Service. When material changes are made, we will update the "Last updated" date at the top of this page.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

If you have any questions about this Cookie Policy or our use of cookies, please contact us at hello@plugantic.com.

For general privacy inquiries, please refer to our Privacy Policy or contact our Data Protection Officer at dpo@plugantic.com.